The future is now, what does tomorrow look like? Brian Walker can tell you. As we start to immerse ourselves in the digital stratosphere, we look to the use of technology to power how we engage with customers. This is a continuation of our work in understanding what the future of consumer behaviour in retail will be like. Using over 20 years of experience within the retail sector and drawing on experiences from around the world, Brian Walker leaves audiences inspired and excited as he discusses embracing change, the future of omnichannel and draws on proprietary consumer and trend-based insights to predict the retail of tomorrow, today.